Terrms & Conditions


  1. Acceptance

All orders are contingent upon the acceptance and approval of Solution Technologies, 11601 Plano Road, Suite 107, Dallas, TX 75243.

Solution Technologies’ Terms and Conditions shall take precedence over any purchase order requirements established by the buyer with regard to product terms. It is the buyer’s responsibility to thoroughly review and acknowledge Solution Technologies’ Terms and Conditions. Alternatively, the buyer may outline their own terms and conditions in writing and secure written acceptance from Solution Technologies for such terms to be considered.


  1. Time of Delivery

Delivery dates provided in quotations or order acknowledgements are approximate and for estimation purposes only. They are not guaranteed. In the event of any delivery delays, Solution Technologies shall not be held responsible, and the Buyer agrees to accept deliveries as they occur. Termination of an order is only permissible through mutual agreement, subject to payment of reasonable and appropriate termination fees.


  1. Price and Payment

Prices and lead times indicated in our quotations or order acknowledgements are valid for a period of 90 days from the date of the quotation. Unless otherwise stated, our quotations are based on our standard commercial domestic material and packing requirements. Products requiring a ‘UL Recognized Component Wiring Harness’ must be explicitly requested on the Buyer’s contract or defined in the purchase order requirements. All ‘UL Recognized Component Wiring Harness’ products will be quoted and manufactured in accordance with UL-defined standards and requirements.

Payment of each invoice, whether such invoice covers the entire order, shall be made in accordance with the terms specified on the invoice.


  1. Product Changes or Cancelations

All items ordered from Solution Technologies shall be considered custom and unique, and as such, they are not subject to cancellation or return. Amendments or cancellations to orders require written notice at least 30 days in advance for standard, off-the-shelf products, or 60 days in advance for custom products. Any product that is already assembled and being held in our inventory will not be eligible for change and becomes the property of the Buyer. The Buyer assumes responsibility for all costs incurred to accommodate the change and for any price differential that may occur due to modifications.


  1. Warranties

Solution Technologies warrants all products delivered hereunder to be free from defect in materials or workmanship and to conform strictly to the specifications, drawings, or provided samples. However, it is important to note that Solution Technologies shall not be liable for any consequential damages, losses, or expenses incurred arising in connection with the sale, reuse, or inability to use its products for any purpose whatsoever.


  1. Inspection and Rejection

The Buyer is entitled to inspect the Goods before or upon receipt and has the authority to reject them for failure to comply with the terms of the Purchase Order. Any claims of defective or incorrect material must be raised within 30 days of the receipt of the shipment. Under no circumstances should material be returned to Solution Technologies without an (RMA) returned material authorization number. Credit will be issued to the Buyer once material has been received by Solution Technologies and determined during (MRB) material review board to be defective or wrong. Once the correct materials are reshipped, a new invoice will be generated. Any non-defective material that is returned will be subject to a restocking fee.


  1. Indemnification

Solution Technologies’ liability in relation to any claim for loss or damage arising from this contract, its performance or breach, or any activities associated with the supply of goods, including their sale, resale, operation, or use, whether based on contract, warranty, tort, (including negligence) or other grounds, shall not exceed the price attributable to the specific goods or part thereof implicated in the claim. Under no circumstances shall Solution Technologies be liable for labor charges, loss of revenue, loss of the products or related products, cost of capital, cost of substitute products, facilities, or services, downtime costs, or any claims from the Buyer’s customers for such damages.


  1. Taxes

The Buyer assumes full responsibility for all current and future taxes, encompassing sales tax, use tax, excise tax and tariffs, whether imposed by federal, state, or local authorities.


  1. Delivery

Unless specified otherwise in our agreement, all shipments of the Goods are considered FOB shipping point, with ground transportation charges either prepaid and added or freight collect.


  1. Agreement

In the event of any discrepancy between the terms and conditions outlined by Solution Technologies herein and those presented in any order or contract submitted by the Buyer, any modifications to the terms and conditions must be documented in writing and require the approval of an authorized management representative of Solution Technologies.